ITEC Expo 2002

November 13 - 14, 2002
Valley Forge Convention Center

Dr. Rosalie Ocker is a featured keynote speaker at the Philadelphia ITEC conference on November 14, 2002. The Philadelphia ITEC Conference is the largest IT trade show and conference in the region. Dr. Ocker will speak on "Organizational Readiness for Customer Relationship Management: It's all about Preparation and Alignment."